Our Process
Our goal is to make your window buying experience as simple and painless as possible.
Zen Windows is unique in that we don’t have any in-home sales presentations. Instead, we offer an online, stress-free process that delivers a quote without all the tricks and gimmicks you may have run into elsewhere. Here are three questions homeowners ask us, answered straight.
Can I get a window quote without an in-home sales visit?
Yes. Send your local Zen Windows team a few photos and rough measurements, walk through your options in a virtual consultation of about 45 minutes to an hour, and you’ll get a free, easy-to-understand quote with no home visit, no obligation, and no deposit. That’s right! Nobody needs to sit at your kitchen table for you to see a price.
When do I pay?
You pay nothing until your project is complete. There’s no deposit when you accept your quote and no money down when we order your windows or doors; payment is collected only after installation is finished. If you’d rather spread the cost out, several financing options are available for many scenarios.
Will anyone pressure me to sign?
No. Our team members are advisors, not salespeople, so their job is to help you understand what to buy, not to close you on the spot. We have no inflated list prices and no one-day discounts, so the quote you receive is the real price, and rest assured, it stays the same after our measure technician visits your home.
Why we do it this way
The traditional approach to selling windows takes 3-4 hours, and consists of 2-3 hour, high-pressure, sales pitch. You get pushed into having both decision makers present in the home and given so much unnecessary information that you may end up accepting a quote that you don’t fully understand. It can be a frustrating and exhausting experience.
Getting a quote on replacement windows without an in-home sales pitch means avoiding all of that. At Zen Windows, we’re focused on giving you the tools you need to make an informed decision and ensuring that you’re satisfied from start to finish. It’s the same process in every market, delivered by a local team, and it’s one of the reasons we’ve been in business since 1998 with consistently high reviews and many repeat customers.
When you use Zen Windows for your home window or door replacement project, you can expect:
- No Fake Discounts or Sales Gimmicks
- Hassle-Free Quotes
- No Pushy Salesperson in Your Home
- No Money Down Guarantee
- Direct Access to the Owner
- Simple and Accurate Quotes
- Double Limited Lifetime Warranty Included
- NO SALES PRESSURE… EVER!
Discover the Zen Experience in these 4 easy steps:
Step 1 – CONTACT
With only a few minutes of your time we can gather the information that we need to get you your window quote. This can be done by phone, email, or our online quote form, but in most cases a quick call is the easiest. We don’t need to come into your home for a 3 hour sales presentation, and only one property owner needs to join the virtual consultation. Don’t worry if you’re at work, at the park, or out of town; it can happen wherever you are.
Step 2 – QUOTE
Once we have your photos and project details, we’ll send you your easy-to-understand, no-gimmick quote. Every project is priced individually, based on the number of windows or doors, the styles you choose, the glass package, and how your home is built. When you’re happy with your quote, send it back. No Deposit Required!
Step 3 – ORDER
After you accept the quote, a Zen Windows craftsman will visit at a scheduled time to collect the exact measurements and take photos of each window and door before we place the order for your project. And don’t worry! Your quote will not change. We’ll keep you posted with weekly updates the whole way.
Step 4 – INSTALL
When your custom windows arrive, we’ll schedule a time that’s convenient for you to have them professionally installed. Window installation takes anywhere from a couple of hours to a few days, and door installation takes from a couple of hours to longer for large doors with transoms. You’ll need to be home while we work. Only after installation will payment be collected.
Bonus Step – WARRANTY
Your windows are now covered by our Double Limited Lifetime Warranty that covers both labor AND materials. It starts at installation, has no year limit, and transfers to future homeowners. Rest assured, it’s the same in every market we serve.
If you are ready to start the process to get new windows for your home, call (877) 583-0423 and request a free, no-hassle quote today.
Ready to get started?
Zen Windows has the greatest selection of high-quality, energy-efficient window frames and glass panes to suit any style. Energy-efficient windows increase your home’s resale value and help you save money on energy bills. Our services are also unmatched anywhere else.
The Zen Process removes all the inconveniences of the usual window-buying process. We have no pushy salespeople—our reputation and window products sell themselves. Just send us pictures, we'll take measurements, and the Zen Windows installers will flawlessly install new windows and clean up any mess when it's complete. You don’t make a payment until after the installation is done. Our double-lifetime warranty is totally transferable and exceeds industry standards. Make a worthwhile investment that pays off with Zen Windows.
Ready to get started?
Zen Windows has the greatest selection of high-quality, energy-efficient window frames and glass panes to suit any style. Energy-efficient windows increase your home’s resale value and help you save money on energy bills. Our services are also unmatched anywhere else.
The Zen Process removes all the inconveniences of the usual window-buying process. We have no pushy salespeople—our reputation and window products sell themselves. Just send us pictures, we'll take measurements, and the Zen Windows installers will flawlessly install new windows and clean up any mess when it's complete. You don’t make a payment until after the installation is done. Our double-lifetime warranty is totally transferable and exceeds industry standards. Make a worthwhile investment that pays off with Zen Windows.
Change how you see the world from your home when you work with Zen Windows. We revolutionized the way homeowners purchase windows, and have the reputation to prove how successful we’ve been in improving the process.