Warranties

Warranties

Any company that knows what they are doing NEVER asks a consumer to prepay for services not rendered. 

Your windows and doors play a tremendous role in the beauty and comfort of your home. That’s why, when the time comes to replace them, you want to rest assured that your investment will last. At Zen Windows, we understand this mindset, which is why we offer solid warranty coverage for our customers.

Learn more about our window and door warranties below.

Warranties

Any company that knows what they are doing NEVER asks a consumer to prepay for services not rendered. 

Your windows and doors play a tremendous role in the beauty and comfort of your home. That’s why, when the time comes to replace them, you want to rest assured that your investment will last. At Zen Windows, we understand this mindset, which is why we offer solid warranty coverage for our customers.

Learn more about our window and door warranties below.

Material And Labor Warranties

You get two warranties when you work with us—one from the manufacturer and one from Zen Windows. This double coverage is crucial because it protects you against inferior quality materials and shoddy installation work.

Providing two warranties surpasses industry standards, but we don’t care—we want our customers to know that their investment is covered no matter what! With such thorough coverage, you can rest assured that once you pay to purchase and install your windows, you won’t need to invest any more money in the coming years.

zen windows
zen windows

Double Transparent Lifetime Coverage

We are fully transparent about our warranties and everything they cover. You’ll receive your easy-to-understand Double Limited Lifetime Warranties in writing once the installation process is complete. Your coverage includes service, labor, parts, and even window breakage for the life of your windows.

Fully Transferable Coverage

Even if you have no plans to relocate right now, you might end up moving in a few years. With our fully transferable window warranties, you can make sure the future homebuyer enjoys continued coverage. You can even use this as a selling point when listing your home on the market.

zen windows
zen windows

Warranty Service

We take pride in fulfilling warranty claims ourselves rather than outsourcing the work to another company. Our technicians are on call to handle your service request, allowing us to respond promptly to any issues you have, no matter how large or small.

Call us at (336) 600-0096 to submit a warranty claim today—we won’t keep you waiting.

Schedule Your Window Replacement Today

Zen Windows is proud to provide our customers with unbeatable warranties for priceless peace of mind. If you have any questions about the terms of your warranty or the quality of our service, please don’t hesitate to ask. We would be glad to answer your inquiries and help you make the right choice for your home.

If you’re ready to begin the window replacement process, or you have a warranty question, please call Zen Windows at (336) 600-0096 today.

zen windows

Change how you see the world from your home when you work with Zen Windows. We revolutionized the way homeowners purchase windows, and have the reputation to prove how successful we’ve been in improving the process.

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zd profile picture
zd
00:11 16 Jan 26
From the sales consultation with Ty a month or so ago to shaking hands with the contractor after the install today, this was an excellent experience. Transparency, attention to detail, and quality execution are hard to find these days. These guys nailed it.
Amy M. profile picture
Amy M.
13:43 03 Jan 26
Best quality windows and for the same cost as the “others” without the hype and high pressure sales approach.
Joe K. profile picture
Joe K.
02:38 20 Nov 25
Great install crew , great price , great communications , great price ,great product highly recommend Zen windows !
Elizabeth C profile picture
Elizabeth C
16:37 15 Nov 25
From the initial quote to the install, the process was professional, seamless and outstanding! I rarely do posts but their service and quality deserve recognition! I highly recommend Zen Windows!
Bill B. profile picture
Bill B.
13:55 21 Sep 25
A very easy process. Estimator took 30 minutes, windows were ready in 15 days. Timely installation and follow up service.
M G profile picture
M G
22:49 12 Sep 25
Excellent product and excellent service. They communicated and coordinated with me exceptionally well.
Carol V. profile picture
Carol V.
22:56 16 Jun 25
We recently had our front windows replaced by Zen Windows. Everything went extremely well from Ty coming by the house and showing us the windows, to Scott measuring them to the 2 nice professional young men who installed them. The price was great as was the service. I highly recommend Zen Windows!
Lydia C. profile picture
Lydia C.
18:16 19 Apr 25
Zen Windows was wonderful to work with! I wanted to update all of the windows in my house and got other quotes, one of which talk to me in person for 3.5 hours on a Friday night. It was helpful to learn all the details and see the window samples but the length was not necessary and it was drawn out on purpose to an extent. If you are a first time window buyer, it’s best to do some research to know what to ask and look for. There are plenty of helpful videos on YouTube. Zen Windows’ business model caters more to clients who are willing to do the research and read spec sheets they provide rather than coming to tell you every detail over 3 hours. They have so many options for everything! Zen Windows staff were never pushy, always patient with answering any and all questions, and truly no hassle. Their cost was 30% less than the other company, with almost the exact same window quality, which allowed me to also change a few doors within my budget. When my storm door was overlooked, Zen Windows took full responsibility and replaced it without extra cost to the original quote.

After ordering, the doors and windows arrived on time (around 6 weeks) as expected, and staff was communicative throughout the entire process. Installation was quick and efficient. The crews came at eight or 9 AM on the appointed mornings and worked until mid afternoon. They cleaned up after themselves and were courteous throughout. The installation manager was happy to answer my questions, show me what was being done and walked through at the end to fix anything that was missed.
Truly great experience and love my new windows and doors!!
Brian M. profile picture
Brian M.
15:45 17 Jan 25
We couldn't be happier with our new windows. Ty was really great to talk to on the front end to give us the information we needed to make decisions. No pushy sales. He was very patient and informative, especially as we changed our minds on things a couple of different times. Then, Scott and his crew made the installation as painless as possible. They were thorough and professional. The windows look great and we are so pleased. We'd recommend Zen Windows to anybody!