At Zen Windows, we understand that windows and doors play an important role in the overall look of your home as well as in your comfort. So we provide a lifetime warranty on both the labor and material of your door or window replacement. We believe in our products and people and therefore stand behind our work.
The Zen Guarantee
Once you pay for your new Zen Windows, we want that to be the last investment you make related to them. To make sure you are completely satisfied, we answer warranty service calls immediately, and fix the problem promptly without charging you another penny.
Regardless of when a warranty issue arises, our service department has technicians readily available. All service costs are included in the cost of the warranty, so whether you have cracked glass or a torn screen, you’re covered.
We encourage you to ask for warranty details and additional references about our quality of service.
Each Zen Window replacement features precision-perfect installation from professionals employed and trained by Zen Windows.
Although design and construction help to determine the performance of a window, the end result depends heavily on the installation. Without a quality installation, even good windows can perform poorly. To guarantee a high level of performance from any window you choose, Zen Windows does not outsource this critical step of window replacement. Instead, we employ a dedicated staff of well-trained service professionals to maintain full control over the process and adhere to the high standards of Zen Windows.
Payment will not be accepted until your window replacement is complete and you are 100% satisfied.
We are committed to the highest levels of quality in both the products we offer and in the service we provide. Unlike most replacement window companies, Zen Windows does not require a down payment at the beginning of a project and will only accept payment upon its completion once you are completely satisfied.
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